When a car manufacturer has a problem, it affects much more than the car owner. But what happens when a recall isn’t issued and it’s a widespread problem affected car owners?
That’s what recently happened with Mazda, as there have been several reports of chipping paint on their vehicles. Specifically, any of their models that are painted Soul Red Crystal. If you were to Google “Mazda soul red paint,” you’ll get plenty of results of customers sharing their personal complaints of the chipping paint on their cars. These complaints far out shadow any quotes by Mazda saying the color is full of “passion” and “vibrancy.”
Here at Statesville Collision Center, we always research the latest updates and problems from car manufacturers, so we know how to best serve you. We feel by letting you know of this, you have a better understanding of the importance of taking your car to be repaired somewhere that is aware of these manufacturer problems.
The days of taking your car to be repaired at a body shop and having the same repair for each car are long over. Each repair has its own unique repair plan and we always follow the manufacturer’s guidelines. It requires extensive training from the technicians to be up-to-date on how to properly repair a vehicle. They also need to be continually checking repair procedures released by a car’s manufacturer before they even begin a repair. It’s incredibly complex and can cause long-term damage to a vehicle if done incorrectly.
This also applies for paint repair on vehicles, which is not as simple as spraying some paint on the car in the paint booth. It requires color matching and a process that technicians need to follow. It takes specialized expertise to perform any paint job, whether it’s an allover spray job or just some spot paintwork.
Chipping Soul Red Crystal Paint in Mazda’s
Across the country, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. This is primarily because the paint is so thin and doesn’t have a thick enough layer to absorb the harsh sun, creating several chips across the car. There are countless online forums and petitions filled with owners all facing the same problems. What makes matters worse is car owners are having to pay to repair this problem out of pocket to the dealer rather than the dealer seeing this is a global issue and issuing a recall.
Check out these images of some of the affected cars:
Despite winning an award at the Auto Color Awards a few years ago, soul red crystal is in a category of its own. Take a look at what Mazda production communication specialist Jacob Brown said:
“There’s no way to get around this…[Soul Red Crystal is] more complicated than what you’d find on any other car at their price points…” (Repairer Driven News)
As you can see, this is why it’s important you take your Mazda to a North Carolina auto body repair shop that is capable of performing any paint repair and follows the instructions laid out by PPG, the leading auto paint company. The best auto body repair shops know that each car comes with its own unique repair guidelines laid out by the manufacturer. And if you’re one of the owners of a soul red crystal Mazda, we’re here to ease some of the stress you’ve been experiencing. It’s time a body shop takes care of you.
Who In North Carolina Can Fix It?
We at Statesville Collision Center know you are probably filled with tons of questions for repairing your soul red crystal Mazda. Especially when the manufacturer has yet to release a recall acknowledging the widespread problem this has become.
We are in 10% of auto repair shops to achieve Gold Class status. This means that our technicians have received the highest level of training and know what it means to repair your car the right way. We are always checking OEM repair procedures and know what it takes to give you the best possible repair out there!
Our motto is, “we may not be related, but you’ll feel like we’re family!” This is because we genuinely care about North Carolina drivers receiving the highest level of repair possible for their vehicle.
Feel free to give us a call at (704)-881-0410. If you’d like to schedule an estimate or get an online quote, we’re more than happy to help out!
We look forward to hearing from you!