Getting a repair estimate for your car can be stressful, especially if you’re not sure where to go, how much things cost, and who to trust for getting your car repaired. If you’re looking for where to take your car and making your decision based on a comparison of estimates prices, you’re probably going to notice a major difference between quotes. One estimate could be significantly higher than the rest and have a lot more parts and “lines” on it compared to another body shop.
We often hear this from North Carolina drivers, especially when they don’t know what certain things mean on an autobody repair estimate. Many customers, which might even be you, assume that the highest estimate is just a body shop trying to rip them off. But surprisingly, that couldn’t be further from the truth.
In the auto body repair industry, an estimate is simply a starting point for the work that has to be done. This is different than the actual “repair plan,” which is an itemized list of things that the technicians will need to do to repair your car. The repair plan will be created after your vehicle is disassembled. From there, the technician can get a good look at all the damages from the inside of your car and make sure everything is performing their designated functions (such as ADAS technologies). The good shops will research at the time of the estimate.
Some shops are better at estimating from initial inspection than others. And if your insurance company insists on a photo estimate, it will typically result in a series of additional bills known as “supplements.” This is because it is challenging to get an accurate quote from just two or three photos.
We at Statesville Collision Center always find it interesting when people complain about an in-depth estimate and claim that they are being ripped off, especially since it is the insurance company who is ultimately paying the repair bill. We’re here to tell North Carolina drivers the difference between repair estimates so you feel more confident in where you choose to get your car repaired.
The highest estimate is usually the most thorough and accurate.
It may come as a surprise to you that the body shop with the most expensive and comprehensive estimate would be the best choice. This is because the body shop with the most thorough estimate is the one who truly knows what it takes to repair your vehicle to factory specifications step by step. They’ve researched the repair procedures from the manufacturer and outlined everything your car will need to be brought back to a pre-loss condition.
The highest estimate will be the fastest repair.
When a body shop writes a lowball estimate, they know there will be supplements that will need to be written and approved by the insurance company. Each time the shop finds additional damages, they need to document those needs, write a supplement, inform the insurance company. Then, an insurance adjuster needs to return to the shop to inspect the newly discovered damages and approve the supplement. This can sometimes happen multiple times, and each time a supplement is needed, repairs are put on hold until that supplement is approved. This approval process will add additional days to the repair.
If you compare this to the thorough (and more expensive) estimate, the adjuster might only need a few (if any) visits to the shop once the repair is approved. All the parts and materials can be ordered at one time, and the car can enter the repair process with nothing left to hold up the repairs. This can often save a few days that the other shops would need to perform the same repair.
The highest estimate will often be the better repair.
The body shop who took the time to research the repair procedures from the manufacturer has also estimated all the parts, materials, and most importantly, the time required to perform a proper repair. This is the shop that knows how to fix your car the right way and will not cut any corners.
So, if you need collision repair in North Carolina and are reviewing collision repair estimates, ask yourself who you would instead perform the repair: the one with the accurate estimate who can knock out the repair start to finish? Or the one with the cheap estimate who will need to stop several times and await supplements? Keep in mind, that you will typically only ever have to pay the same deductible for both types of repair.
Where in North Carolina can I get my car repaired?
Here at Statesville Collision Center, it is our goal to make the repair process as stress-free as possible for our customers by providing you with a quality, safe, and fast repair. Each one of our customers knows when they receive an estimate from our shop, your car will be repaired exactly as the manufacturer tells us and no corners will be cut in the repair process.
We also are among the 10% of body shops in the country that are I-CAR Gold Class Trained. We care about our technicians receiving the highest level of training possible so you can provide you with the quality repair that you deserve.
Feel free to give us a call at (704)-881-0410. If you’d like to schedule an appointment or get an online quote, we’re more than happy to help out! We offer these on our website to make the car repair process as stress-free as possible! Just click any of the buttons below to get started!
We look forward to hearing from you!