Why Not Every North Carolina Body Shop Knows How To Repair Your Toyota

When you go to get your car repaired, you would expect that the body shop would constantly be educating themselves on any new repair procedures for your vehicle. Especially if there are significant changes in the different model years, right? Unfortunately, not every shop does this and who pays the price? You do. 

It’s not uncommon for manufacturers to update repair guidelines frequently alongside the ongoing technological advances made to their vehicles. It’s up to the body shop and their repair technicians to ensure they are up to date on the latest manufacturing guidelines for your vehicle. Not every auto body shop will do this, and as a result, you might get a repair that is out of date even just from one year to the next. 

Every year, new models are released showcasing modern additions and the latest safety technologies. Recently, the new 2020 Toyota Highlander since it has an entirely different unibody structure from the previous 2019 model. 

If you own a Toyota Highlander and are needing repair in North Carolina, you want to take your car to be repaired somewhere that is aware of the changes Toyota has made in their Highlander models from last year to this year. If a technician repairs a 2020 model the same way they would a 2019 model. If repaired improperly, it won’t accommodate the extensive changes to the architecture in the 2020 model and your safety would be at risk. 

Any technician can promise you they can “fix” your car. But what you need more than fixing is taking your vehicle to a North Carolina body shop that knows the different structural and auto body elements from the 2019 Toyota Highlander to the new 2020 model, there’s no guarantee how safe the repair will be. This is just as important as knowing the difference between repairing steel materials or aluminum, as some cars like the Highlander might be a combination of both materials.

Repairing Steel vs. Aluminum:

Chances are, you may not realize there is a significant difference between repairing steel versus aluminum on cars. Sure, both metals can form into vehicle bodies, but that’s where the comparisons end. Aluminum reacts differently to heat, which is why it can’t weld like steel. The heated zone on an aluminum weld would be more significant than a steel weld. 

Many body shops don’t realize if they performed an aluminum-based repair with the same materials they’d use for steel, it would lead to galvanic corrosion (rusting) in your car. You may not even realize it right away, but it’s for reasons like this why we are always looking up any changes in vehicles when a new model is released. Repairing aluminum requires specific knowledge and a separate clean room to protect your car from any potential contamination. This can be as little as microscopic airborne steel flakes. Clean rooms are the only way your aluminum-based Toyota should be repaired. Otherwise, galvanic corrosion will be inevitable.

What does this mean for Toyota Highlander owners? 

The differences between the 2019 and 2020 Highlander is far more than the advancements in technology. The latest model is mostly composed of high-strength steel, but not entirely. Because the 2020 Highlander was manufactured the same way as the 2019 RAV-4 on the TGNA-K Platform, Toyota also said it has similar lightweight aluminum parts in the fenders, hood, and liftgate. This is why a technician must know which areas are steel and aluminum. Otherwise, as you read above, it can lead to damaging corrosion on your car. 

Your repair could take longer than it should:  

Like with most SUVs manufactured today, the Highlander is available in three different grades: L, LE, and XLE. The 2020 Highlander also has an optional towing package. According to Toyota, the towing package adds “a heavy-duty radiator with engine oil cooler and improved fan performance.” If a technician doesn’t pay attention to the specific model they are repairing, this can cause the repair on your car to take much longer than it needs to. They might order the wrong trim’s parts, and as a result, your repair is delayed. 

Additionally, the glass on the Highlander provides “sound-damping and soundproofing materials” throughout the car. In order to achieve that quieter ride, Toyota uses a new configuration of specialized OEM glass. If your car requires glass repair of any capacity, technicians must use the same unique glass Toyota manufactured your car with. Otherwise, your car will have a whole new set of problems that weren’t there in the first place. A louder ride is only the beginning of any new problems. This is because your car’s windshield isn’t just glass, but is part of what creates the overall structural integrity of your car. 

Why Choose Us

At Statesville Collision Center, we know a good repair is much more than using the latest tools and equipment. It’s about being up-to-date on the most recent repair procedures released by your car’s manufacturer to guarantee your vehicle is repaired the way it should. Cars are frequently changing, as you just read about the 2020 Toyota Highlander. This is why you must take your car somewhere that is aware of these changes and can repair your vehicle precisely as the way it should. 

We also are among the 10% of body shops in the country that are I-CAR Gold Class Trained. We care about our technicians receiving the highest level of training possible so you can provide you with the quality repair that you deserve. 

Feel free to give us a call at (704)-881-0410. If you’d like to schedule an appointment or get an online quote, we’re more than happy to help out! We offer these on our website to make the car repair process as stress-free as possible! Just click any of the buttons below to get started!

We look forward to hearing from you!